I can always tell when you’re having a particular problem out there. One person or two, in a meeting somewhere, will ask me a certain question. Then, in a matter of days, in a classroom in a completely
“Good ideas are a dime a dozen…” My friend and mentor James used to tell me. “You just have to let them in!” he would end with a flourish and rush off to implement his next good idea.
Designing and delivering a training programme excites me. I love the challenge of ensuring that what you learn in my training room, shows up in your workplace. And I absolutely love it when my training leads
Employee training and development is a must for your for small business. At some level, you know that investing in employee training and development is necessary for you to compete in today’s market. You also know that
Have you ever struggled to differentiate your services? I know I have. And I bet as small business service providers, we all have. When I started ITDS some 20 years ago, the thing uppermost in my mind was:
The exit interview…you have heard of it, haven’t you? You haven’t? lucky you! But it is that interview that businesses, mostly big and some small, usually want to conduct after your employee resigns from your “fabulous” job.
Steps for Making a Team Presentation You can’t believe you did it! Because of your networking skills, you got your small business on the very short list of companies to pitch their services to a very big business. You now
When my participants, especially employees, engage in training…I mean fully engage, I am over the moon! Not only because I love training, but also because I know when participants engage in training, they learn more, remember more and implement
“You need to grow this business and grow it fast!” So declared one business partner to the other. Did I mention to you that business fascinates me, especially small business? Not so much the type of businesses or the sectors
“ Change management is hard, Lorna! And you know that too!” declared one of my clients, waiting expectantly for me to agree… “I agree with you, entirely! So why not kiss change management goodbye and embrace business readiness?”