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We really appreciate that you have chosen to interact with our website and we think it is only fair and decent that we let you know how your information is handled.

We electronically collect the e-mail addresses of those who complete online Web forms and of those who communicate with us via e-mail.

We aggregate information on what pages and other resources users access or visit as well as  information volunteered by the user, such as survey information, Web form content, and/or site registrations.

The information we collect is used to improve the content of our website, notify users about updates to our website, and to contact users for marketing purposes targeted to such users’ specific needs.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Visitor comments may be checked through an automated spam detection service.

If you DO NOT want to receive e-mail from us in the future, please let us know by clicking on the “unsubscribe link” at the bottom of the mail.

We respect your privacy. We are in the business of coaching, consulting and training not in the business of renting, selling or sharing email. Therefore, we do not share or rent our e-mail or mailing list information with other companies or marketers. Please understand that we may disclose information when we are legally compelled to do so or to protect our rights as owner of the site.

If you supply us with your e-mail address, you may receive periodic mailings from us with suggestions to help you improve what you do, on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by responding to the “unsubscribe “ link included with each e-mail.

We do not store credit card details these are handled by our online payment services provider and we abide by anti-spam laws like CAN-SPAM.

If you have any questions about our Privacy Policy, please contact our offices.




Concepts, strategies, ideas, etc., shared on our blog, in email communication, free or paid reports or  any of our other general communication from Impact Training & Development Services are concepts, strategies, ideas, etc., that have worked for members of our team, clients, workshop participants and friends.  They are NOT specific advice for your business. We only provide that after careful and complete analysis of your business.

If you have been able to take our general advice and use it in your life or business and experience success, we are happy for you and we're delighted to have helped but always use your own judgement, either independently or combined with specific advice from professionals, to find the right strategies for your business and your particular situation.



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