Our business services are just what you need!
More important than the business services we provide is the experience we love to create for our customers. Here’s an insight into how we do that.
1. During the crossover from prospect to customer, we answer your questions and provide any information you request. If we don’t have your answers, we research them and provide them in 48 hrs or less.
2. We are willing to walk away from you and your potential business if we determine that there is poor match or no match between our standards of conduct and yours. Yes! We get to choose our clients too.
3. We have a genuine interest in helping you improve and succeed at life and business so we have no difficulty connecting you to other business services which you need that we do not offer.
Now...Check out some of our services below:
HR Development and Support
How many times have you declared “our people are our greatest resource”? And how many times were you disappointed with yourself because you couldn't back these words with the right actions? Well, we help you to choose the HR systems that are just right for you and then provide ongoing support so that your people are really your best resource.
Training Needs & ROTI Analysis
We would be dishonest if we did not tell you that no…not every performance problem can be solved by training. You sometimes do have to look to some alternative solutions. But when small business training is the answer, there is no question that ITDS is the provider you’re looking for.
Customer Service Systems
When you’re serious enough to want to turn around your customer service, you're ready to hire us. Why? Because we've developed a 7-Step CSI System to take your customer service to a level where you turn your customers into evangelists. They will keep coming back and they will tell everyone about their experience doing business with you. Here’s how the ITDS-CSI works:
Strategic Planning Services
Strategic Planning is one of the services we really enjoy delivering for you. We know that it's a process and we can handle it for you right from the start, following the steps in our before-during-after (BDA) process. Here is some of what you get:
Rapid Business Turnaround
We know it’s your business. After all, you got the idea, you took the risk and you built it bit by loving bit. But when your business hits a wall, turning it around is our business. So, are you in need of a business reset? Then contact us because helping you turnaround your business is just one of the business services we’re good at!