Small Business Issues Archives

7 ways to Unlock More Of Your Revenue With Great Customer Service

I know You. You are a frustrated Service Provider who believes you’re offering great customer service to your clients. Yet your clients appear to

They’re out there! Who am I talking about? Non-paying clients or customers. And it seems that they’re waiting to prey on small business owners

“…but you only need to know business etiquette if you’re the CEO of a large corporation!” This statement was deposited into a conversation

Okay…I admit. I know how to break the rules. But I am not alone. We have all broken rules at some point

Love your business! Yes YOU, Ms Entrepreneur! And YOU Mr Business Man! Love your Business! Am I Crazy? Nooo but I AM

In a world which makes it so easy for us to be flexible, I am still amazed how elusive business flexibility can be

“You are great! Really, you are outstanding!” my new client enthused loudly. “Thank you!” I replied quite modestly but thinking that the last

For a long time in my life, I was completely unaware that there was any other way to behave except passive or aggressive.

Depending on a work routine? Who me? The Queen of Creativity? Yeah…I know…I couldn’t believe it myself, either. But I, Moi,

Real quick now…no pondering, no guessing, no googling or reflecting…Gimme the top 7 core values which are in your values set! Look

I’m sure you’ve heard the expression: Give a dog a bad name and hang it! Well, as business goes, when you name

“Unique Leadership Context? Wha you coming wid now? That was the response I got when I asked my group of small business leaders

“What are the top five questions to ask yourself when working on personal development?” Just last night when I checked my email, I

I sat at my desk and waited for the call I know would come. I was not disappointed. “Lorna…You coming to the